FAQs


HEAL-Link is Hellenic Academic Libraries Link, operating as a consortium and composed of 49 Institutions/Members. For more information about establishment, objectives and work of HEAL-link, click here.

HEAL-Link consists of 49 members and among others, includes all academic institutions of Greece (Universities and TEIs) and also 15 research institutions. For the entire list of HEAL-Link members, click here.

Through HEAL-Link portal for electronic resources, the members of Hellenic Academic Libraries Link have access to electronic material (full text access to electronic journals and e-books and bibliographic databases through the websites/platforms of several publishers/providers) that is covered by the agreements that HEAL-Link has signed with several publishers/providers.

All institutions that are members of Hellenic Academic Libraries Link have access to the electronic resources that are available through the portal of HEAL-Link. Access is allowed directly from the publishers through IP address recognition. So, username and password are not provided and are not necessary. In conclusion, all you need to have access to the electronic resources of HEAL-Link is the IP address of one of the Institutions/Members of Hellenic Academic Libraries Link.
Also, some publishers support Authentication and Authorization Infrastructure (AAI) through shibboleth software. This service enables remote access to electronic resources of HEAL-Link. Using their institutional account, the authorized users of the Institutions/Members can have access from anywhere they are to the HEAL-Link subscriptions. For more information about Authentication and Authorization Infrastructure (AAI), click here.

You can have access through:

To find out whether your Institution supports these technologies or not, please contact your Institution.

MyHEAL-Link is a personalization service. Inside MyHEAL-Link, user can configure his personalized environment by selecting journals of his interest via the list by title or by discipline. Moreover, user can select disciplines and get automatically notified each time HEAL-Link's collection is enriched with a new journal that is characterized by the corresponding disciplines.

No. MyHEAL-Link is a personalization service which is not involved in the access control process.

For instructions about MyHEAL-Link service, click here.

In case you have forgotten your password and you are not able to login to MyHEAL-Link, select “Forgot Password” and the new password will be automatically sent to your e-mail. MyHEAL-Link does not allow defining / changing password.

Select menu “Electronic resources” at the top of the HEAL-Link portal.

By selecting menu “Electronic resources” and then submenu “E-journals”, you are able to browse the electronic journals that are covered by the HEAL-Link agreements and also a large number of open access journals:
a) through alphabetical browsing by title
b) through subject indexing of the electronic journals
c) through the indexing of the electronic journal by publisher
Also, you can locate the journal you are interested in by typing all or part of its title in the “Quick search” field at the top right of the HEAL-Link portal.

HEAL-Link members are entitled to have access to the full text of the electronic journals that are included in the database of the HEAL-Link portal, only for the years listed in the column “Access Period”. If the article you are interested in is not included in the access period that is indicated to this journal, then you are not entitled to have access to the full text of this article. If the article you are interested in is included in the access period that is indicated to this journal, then please inform us for the access problem in order to restore the access in collaboration with the publisher.

No. Only the contact persons of the HEAL-Link members can access the protected webpages, one contact person for each Institution/Member.

In order to login to the protected webpages, you should use the MyHEAL-Link service. Specifically, after creating a MyHEAL-Link account, please contact us to activate the access to the email you have used to register in MyHEAL-Link and you have acquired from your institution.

You can find the lists of the electronic journals and the e-books that are included in the agreements of HEAL-Link in the protected webpages for the contact persons of the HEAL-Link members, under the menu "Librarians" and the submenu “About subscriptions” (Please note that only the contact persons of the HEAL-Link members can access the protected webpages and this submenu is only available in the Greek version of HEAL-Link portal).

You can find information about the terms of usage of the electronic material which is included in the HEAL-Link agreements in the protected webpages for the contact persons of the HEAL-Link members, under the menu "Librarians" and the submenu “About subscriptions”. (Please note that only the contact persons of the HEAL-Link members can access the protected webpages and this submenu is only available in the Greek version of HEAL-Link portal).

Yes, there is for the publishers that offers the MARC Records of their e-books. You can find the files you need in the protected webpages for the contact persons of the HEAL-Link members, under the menu "Librarians" and the submenu “About subscriptions” (Please note that only the contact persons of the HEAL-Link members can access the protected webpages and this submenu is only available in the Greek version of HEAL-Link portal).

You can find information about the changes and the transfers of the journal titles which are included in the agreements of HEAL-Link in the protected webpages for the contact persons of the HEAL-Link members, under the menu "Librarians" and the submenu “About subscriptions” (Please note that only the contact persons of the HEAL-Link members can access the protected webpages and this submenu is only available in the Greek version of HEAL-Link portal).

Select "Services" and then "HEAL-Legal" from the menu. You will be redirected to the HEAL-Link webpage about copyright.

Only e-journals, that are covered by the HEAL-Link agreements, are subject indexed (Note: a small number of e-journals were not possible to be indexed). Open Access e-journals, that are provided through HEAL-Link portal, are not subject indexed.

Various international databases and Library of Congress’ tool, Classification Web (Library of Congress Classification and Library of Congress Subject Headings), were used for the subject indexing of e-journals.

HEAL-Link Unified search engine performs simultaneous search in e-journals (article level) and in e-books (title level) that are covered by the HEAL-Link agreements. At the same time, it is possible to limit search results through multiple metadata filters.

Please contact the helpdesk of your institution.

Consult the list of helpdesks.

Privacy is a priority and sensitive personal data is not transferred to any publisher / provider by using the institutional account to access HEAL-Link subscriptions. Following Services --> ΑΑΙ Infrastructure --> Support / Downloads at the Documents tab you can find the Technical & Attributes Specification document, which describes what data is transfered to the publishers/providers.

Go to Services --> ΑΑΙ Infrastructure --> Participants --> Publishers/Providers (Federation partners), to see a list of the Web Resources that you can access through AAI Infrastructure and HEAL-Link Federation.

If your Home Organization is a member of HEAL-Link Federation, you are automatically registered as an AAI user. User name and password are the same as for your account at your Home Organization (Institutional Account).

Go to Services --> ΑΑΙ Infrastructure --> Participants --> Publishers/Providers (Federation partners) and follow the URLs from the list of Publishers/Providers where you can acquire access via AAI.

Shibboleth is the open-source software used by AAI Infrastructure.

When you try to acquire access to a Publisher/Provider, your web browser redirects you to your Institution, after you have chosen it from the corresponding Institutions list. After you have successfully logged in, you are redirected back to the Publisher/Provider having access to the content.

Yes, ΑΑΙ Infrastructure needs to store cookies at your web browser's, which do not contain any sensitive personal data.

Only with cookies it is possible to reliably save the state of a user's authentication.

The AAI components will store the following cookies:

  • The login site of your Institution. This cookie stores a session ID that is needed in order to keep your authentication state. This cookie is required.
  • The web server hosting the protected resource you want to access. Thisookie stores a session ID and potentially the URL that you had requested before you have been redirected for authentication. This cookie is required.

All cookies are so-called session cookies. The session cookies exist only for the current web browser session. As soon as you close your web browser, they will be deleted and you have to authenticate again when you try to access a protected resource.