Frequently Asked Questions
Can anyone login to the protected webpages for the contact persons of the HEAL-Link members?
No. Only the contact persons of the HEAL-Link members can access the protected webpages, one contact person for each Institution/Member.
Can I access the electronic resources of HEAL-Link from my home?
You can have access through:- the service of Authentication and Authorization Infrastructure (AAI)
- other technologies like VPN (Virtual Private Network) and proxy server
Does AAI need to store cookies to the web browser?
Yes, ΑΑΙ Infrastructure needs to store cookies at your web browser's, which do not contain any sensitive personal data.
Only with cookies it is possible to reliably save the state of a user's authentication.
For which AAI components are cookies required and how long are they stored?
The AAI components will store the following cookies:
- The login site of your Institution. This cookie stores a session ID that is needed in order to keep your authentication state. This cookie is required.
- The web server hosting the protected resource you want to access. Thisookie stores a session ID and potentially the URL that you had requested before you have been redirected for authentication. This cookie is required.
All cookies are so-called session cookies. The session cookies exist only for the current web browser session. As soon as you close your web browser, they will be deleted and you have to authenticate again when you try to access a protected resource.
How can I access the electronic resources that are available through HEAL-Link portal?
All institutions that are members of Hellenic Academic Libraries Link have access to the electronic resources that are available through the portal of HEAL-Link. Access is allowed directly from the publishers through IP address recognition. So, username and password are not provided and are not necessary. In conclusion, all you need to have access to the electronic resources of HEAL-Link is the IP address of one of the Institutions/Members of Hellenic Academic Libraries Link. Also, some publishers support Authentication and Authorization Infrastructure (AAI) through shibboleth software. This service enables remote access to electronic resources of HEAL-Link. Using their institutional account, the authorized users of the Institutions/Members can have access from anywhere they are to the HEAL-Link subscriptions. For more information about Authentication and Authorization Infrastructure (AAI), click here.
How can I locate the electronic journal I want through HEAL-Link portal?
By selecting menu “Electronic resources” and then submenu “E-journals”, you are able to browse the electronic journals that are covered by the HEAL-Link agreements and also a large number of open access journals: a) through alphabetical browsing by title b) through subject indexing of the electronic journals c) through the indexing of the electronic journal by publisher Also, you can locate the journal you are interested in by typing all or part of its title in the “Quick search” field at the top right of the HEAL-Link portal.
How do I access full-text content through AAI on publishers’ web sites?
Go to Services --> ΑΑΙ Infrastructure --> Participants --> Publishers/Providers (Federation partners) and follow the URLs from the list of Publishers/Providers where you can acquire access via AAI.
How was subject indexing of electronic journals accomplished?
The Library of Congress Classification Outline was used for the subject indexing of the e-journals. The LC Subject Headings were adapted, on a case-by-case basis and where it was necessary, according to the needs of the catalog and to the formulation of the concepts in natural language.
I am the contact person for electronic resources of HEAL-Link for my Institution. What should I do in order to access Members’ login for the contact persons of the members of HEAL-Link?
In order to login to the protected webpages, you should use the MyHEAL-Link service. Specifically, after creating a MyHEAL-Link account, please contact us to activate the access to the email you have used to register in MyHEAL-Link and you have acquired from your institution.